Lisa and Alexa were professional and helpful throughout. I would have no hesitation in recommending or using their services in the future. Thank you to both of them.
I have used Pickerings over the last 10 years for the conveyancing on a number of my properties. I have found them always reliable and good value for money. Lisa Friel is very knowledgeable and always gives sound and valuable advice.
J.E. January 2020
We have used Pickerings in various departments. On this particular occasion, we were looked after by Emma Harrison and the Probate team. This is never an easy time for a client, and, in our case, with no will available, it could have been difficult. With Emma and Pickerings, every step was explained and discussed. We made our own decisions from the advice we were given. Every cost along the way was made clear as was every possible delay (there weren't any). When emotions came to the fore, sympathy, time and space were allowed. When probate was dealt with, we were given advice concerning Lasting Powers of Attorney which was acted on. Emma and Pickerings really cared for us and we have no hesitation in recommending their services.
G.Hardwell 13 November 2019
From the beginning you are greeted by a friendly, smiling and welcoming face on reception, quietly efficient and helpful. We started in Probate with Emma Harrison: sympathetic, understanding, clear advice, never hurried, felt like we were discussing matters with a friend. We have already recommended her to colleagues and friends. We also needed conveyancing with neither sale or purchase in the local area. Alexa Holgate provided us with clear, friendly and efficient advice; she chased everyone everywhere to keep us on track.
Mr & Mrs H - October 2019
Service was amazing, our sale was a long and tough one, but we got there in the end. Peter was there every step, chasing, phoning and E-mailing. Made us feel at ease when signing papers, ensured we understood everything. Any queries- he was either E-mailing straight back or phoning. Amazing service'
K.C. - September 2019
The work was carried out in a sympathetic, friendly manner and with the highest degree of professionalPH
Nothing too much trouble in all aspects. Would not go anywhere else, I can't thank Lisa and Lucy enough for their efforts - IH
Pickerings have stayed with us every step of the way through a difficult and, at times, an emotionally draining, settlement agreement process, lasting several weeks. Their calm and timely approach has enabled us to make good progress and finally to bring about an appropriate settlement.KD
Can I just thank you formally for your sterling efforts on our behalf. Not only did you have to put up with interminable delays, but you pulled the deal back from the brink! May I compliment you both on your total professionalism.PD
Saw Emma about a Will due to having a disabled daughter and was recommended Pickerings by MENCAP excellent service and very knowledgeable. Highly recommend anyone to use Pickerings Solicitors'
Removed almost all of the stress that comes with buying a property. I was originally quoted 16 weeks from 1st enquiry to completion, and ended up with the keys in 10 weeks. Alexa and her team kept me informed of what was outstanding and for whom, without me having to contact her. Any emails I did send were replied to within 24 hours latest, but mainly within the hour. Could not have asked for a better experience, and would definitely recommend to others and use Pickerings again in the future.
CB Sept 2021
Absolutely Excellent service. Professional but with a personal touch making me feel my case really mattered. Very efficient. Friendly staff. Seamless transition of case temporarily from one member of staff to another during holiday time. Brilliant advice and support. Would not hesitate to recommend
CB - August 2019
I was told that selling and buying a house would be stressful. This was not my experience (even in a pandemic!) and I thank Pickerings Solicitors for this. Lisa Friel whom I dealt with was professional efficient and friendly. The sale and purchase were both completed to my satisfaction. I have also used their will writing service and received the same excellent customer service.
SB Sept 2021
During a very sudden and upsetting bereavement, Pickerings supplied invaluable guidance and support, above and beyond what was expected. I would recommend the services to anyone in a similar situation.
The service at Pickerings is second to none. They are understanding and explain all the facts in a clear and professional way. All the staff are polite and cheerful and will do everything in their power to assist you through all and every aspect of your case
Mr & Mrs Spencer
Sue Hatton took over as Managing Director of the Pickerings in June 2020, having been a Director and owner since 2014.
She leads the team in the strategy, performance and operation of the business with client service at the forefront.
Prior to joining Pickerings in 2002, she held senior management roles within larger, blue chip organisations outside the legal sector. She is a non-solicitor with a background in HR and business management.
Having graduated from University of Wales Swansea, she initially held general management roles, subsequently focussing on HR, and qualified with CIPD (Chartered Institute of Personnel & Development),and went on to become a Chartered Fellow.
She has extensive business management and leadership experience both within and outside the legal sector and looks forward to leading the firm through the next phase of its development.
Sue is recommended in The Legal 500 2022. This is what clients say about Sue:
‘Accessibility – there is always someone in the Pickerings employment team able and eager to help, day and night. Sue Hatton – always accessible and will give clear and concise advice on the issue. Sue is extremely astute. '
'Sue Hatton covers all aspects of the employment process from recruitment and selection through to dealing with dismissal.'