We have used Pickerings in various departments. On this particular occasion, we were looked after by Emma Harrison and the Probate team. This is never an easy time for a client, and, in our case, with no will available, it could have been difficult. With Emma and Pickerings, every step was explained and discussed. We made our own decisions from the advice we were given. Every cost along the way was made clear as was every possible delay (there weren't any). When emotions came to the fore, sympathy, time and space were allowed. When probate was dealt with, we were given advice concerning Lasting Powers of Attorney which was acted on. Emma and Pickerings really cared for us and we have no hesitation in recommending their services.
G.Hardwell 13 November 2019
Everyone we have met has been professional yet friendly- excellent service! Very happy to recommend Pickerings.
K. D.- October 2019
From the beginning you are greeted by a friendly, smiling and welcoming face on reception, quietly efficient and helpful. We started in Probate with Emma Harrison: sympathetic, understanding, clear advice, never hurried, felt like we were discussing matters with a friend. We have already recommended her to colleagues and friends. We also needed conveyancing with neither sale or purchase in the local area. Alexa Holgate provided us with clear, friendly and efficient advice; she chased everyone everywhere to keep us on track.
Mr & Mrs H - October 2019
Service was amazing, our sale was a long and tough one, but we got there in the end. Peter was there every step, chasing, phoning and E-mailing. Made us feel at ease when signing papers, ensured we understood everything. Any queries- he was either E-mailing straight back or phoning. Amazing service'
K.C. - September 2019
Pickerings dealt with my case in the most professional manner. Both the lawyers who dealt with my case communicated with me promptly and were happy to provide advice when asked. I would gladly recommend and use Pickerings again in the future.
CR - September 2019
The work was carried out in a sympathetic, friendly manner and with the highest degree of professionalPH
Pickerings have stayed with us every step of the way through a difficult and, at times, an emotionally draining, settlement agreement process, lasting several weeks. Their calm and timely approach has enabled us to make good progress and finally to bring about an appropriate settlement.KD
Can I just thank you formally for your sterling efforts on our behalf. Not only did you have to put up with interminable delays, but you pulled the deal back from the brink! May I compliment you both on your total professionalism.PD
Pickerings have been very professional and helpful in resolving the dispute I had with my employer. They are friendly and courteous and put me at ease during a difficult time
Absolutely Excellent service. Professional but with a personal touch making me feel my case really mattered. Very efficient. Friendly staff. Seamless transition of case temporarily from one member of staff to another during holiday time. Brilliant advice and support. Would not hesitate to recommend
CB - August 2019
The service and assistance they have provided me with has been exemplary throughout. I would recommend Pickerings to everyone
Mr M - August 2019
During a very sudden and upsetting bereavement, Pickerings supplied invaluable guidance and support, above and beyond what was expected. I would recommend the services to anyone in a similar situation.
The service at Pickerings is second to none. They are understanding and explain all the facts in a clear and professional way. All the staff are polite and cheerful and will do everything in their power to assist you through all and every aspect of your case
Mr & Mrs Spencer
Sue Hatton is a Human Resource Consultant, and a Chartered Fellow of the CIPD (Chartered Institute of Personnel & Development).
She has extensive experience in handling the issues encountered by employers and providing practical solutions. Her expertise covers all aspects of the employment process, from recruitment and selection to dealing with dismissal.
However difficult your employment issue may seem, the likelihood is that Sue will have handled a similar scenario and be able to assist you with practical, business-focussed advice.
She is able to provide hands-on HR support to back up employment advice given. This support extends to all aspects of the employment process, from advice on handling difficult situations through to large-scale TUPE, organisational change and redundancy processes.
An experienced trainer and speaker, Sue delivers skill-based training on a wide variety of topics such as recruitment, disciplinary, grievance, equality and diversity, performance management and appraisal.
Prior to joining Pickerings in 2002, Sue held management roles within larger, blue chip organisations in the food manufacturing, production, distribution and retail sectors.
Sue is a Director of Pickerings Solicitors (Tamworth) Ltd and is responsible for general management of the business.
Sue is recommended in The Legal 500 2020
Human resources consultant Sue Hatton has the 'upmost level of professionalism', 'always looks at an issue objectively' and 'takes away any emotional baggage that may have crept in'.